RPA-ENABLED ACCREDITATION AND VERIFICATION FOR A LEADING GLOBAL PROVIDER OF QUALITY MARITIME CREW AND CREWING SERVICES

The client for this project is a company that provides quality crew and crewing services to the world’s maritime and cruise industries. As a maritime manpower agency, the company handles tons of application documents subject to accreditation and document validity verification.

With this, BlastAsia worked with the client in speeding this used-to-be human-extensive process of verifying documents and accrediting applicants without compromising data accuracy using RPA that makes the following activities possible:

• A. Access automation of client’s existing systems

  • RPA uploads tons of documents to a server  from validated screenshots

  • RPA verifies consistency of document data

• B. File watcher activities

  •      Enables the client’s applicants to submit his documents through a mobile application

  •      Documents are read by OCR which extracts required data to be sent to an FTP server

  •      RPA listens to FTP server files containing the required data sent by the OCR

  •      RPA checks, monitors and reads files dumped inside FTP server

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• C. Access Automation of websites / web extraction

  •      RPA gets the data from the FTP server files

  •      RPA validates documents in several websites using parameter data from the FTP server

  •      RPA checks for the authentication and validity period from the websites

  •      RPA sends the validated document results back to the client's applicant in as fast as 2-3 minutes