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OUTLOOK INBOX AUTOMATION FOR TICKETING

GO BEYOND YOUR OUTLOOK INBOX - AUTOMATICALLY

We developed an automation solution that triggers the creation of a ticket for various activities or workflows - straight from an email sent to your Outlook account

KEY BENEFITS OF THE OUTLOOK INBOX AUTOMATION SOLUTION

A lot of business activities are conducted via email - whether it’s an employee asking IT to fix their laptop, or a customer asking for a proposal, or a vendor submitting accreditation documents. However, most companies handle it all within the email inbox, leading to a lot of inefficiencies in the workflows involved in them.

ELIMINATE
ENCODING

Do away with the tedious & error-prone task of  copy-pasting or encoding information from an email to another system

DRIVE
EFFICIENCY

Time saved through automation means your team can have a higher output and have a better working experience overall

UNBEATABLE
FLEXIBILITY

Our solution can be configured in a way that each new email can trigger a variety of activities that match different needs

HOW THE AUTOMATED TICKETING WORKS

Our solution is an Office 365 Outlook webhook that picks up information from an email and performs a number of automations to match your software project’s intended functionality: whether it’s triggering a workflow, creating a ticket, saving to a database, or sending an automated SMS

1
API CALL

Once an email arrives in a pre-assigned Outlook inbox, an API call will be made

2
SYNCING

The data from the email will be synced to a 3P software, to perform other activities

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LET’S CO-CREATE YOUR NEXT BIG SOFTWARE PRODUCT

Build, maintain, or modernize your product with an outsourced agile software development team

WAYS WE CO-CREATE VALUE

Harnessing over two decades of experience in software product engineering, business & technology consulting, and startup development, BlastAsia is innovating the way software is built to deliver digital solutions that will bring out the best in your company.

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OPERATIONS
DIGITIZATION

Digitize, automate, and integrate business processes IN WEEKS using our own no-code platform

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CUSTOM SOFTWARE
DEVELOPMENT

Have your software built easily and quickly using AI, open-source libraries, and automation

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DEDICATED DEVELOPER
SERVICE

Build, maintain, and enhance your software with a full-time team of experts

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LEVERAGING ON TECHNOLOGY
TO BRING POSITIVE EXPERIENCES

Digital has always been in our DNA, and we have worked on countless digital transformation, software engineering, and startup projects to help you go digital - the right way