KEY BENEFITS OF THE OUTLOOK INBOX AUTOMATION SOLUTION
A lot of business activities are conducted via email - whether it’s an employee asking IT to fix their laptop, or a customer asking for a proposal, or a vendor submitting accreditation documents. However, most companies handle it all within the email inbox, leading to a lot of inefficiencies in the workflows involved in them.
Do away with the tedious & error-prone task of copy-pasting or encoding information from an email to another system
Time saved through automation means your team can have a higher output and have a better working experience overall
Our solution can be configured in a way that each new email can trigger a variety of activities that match different needs
HOW THE AUTOMATED TICKETING WORKS
Our solution is an Office 365 Outlook webhook that picks up information from an email and performs a number of automations to match your software project’s intended functionality: whether it’s triggering a workflow, creating a ticket, saving to a database, or sending an automated SMS
Once an email arrives in a pre-assigned Outlook inbox, an API call will be made
The data from the email will be synced to a 3P software, to perform other activities
WAYS WE CO-CREATE VALUE
Harnessing over two decades of experience in software product engineering, business & technology consulting, and startup development, BlastAsia is innovating the way software is built to deliver digital solutions that will bring out the best in your company.