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AI Technologies > AI Features

AI Sentiment Analysis

How does AI Sentiment Analysis work?

Sentiment analysis is an artificial intelligence technology that enables businesses to gauge the emotional tone of vast amounts of text data, such as customer communications and social media interactions, providing valuable insights to improve customer experience and brand perception.

Example applications of AI Sentiment Analysis

AI sentiment analysis applications include:

Customer Feedback Analysis in Retail

Analyzing customer reviews and comments to identify trends and gauge satisfaction.

Market Sentiment Analysis in Finance

Processing news articles and textual data to gain insights into market trends

Patient Satisfactory Analysis in Healthcare

Analyzing patient feedback from surveys and online reviews to identify areas of improvement in services, facilities, and patient care


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