Keeping up with new technology advancements and upgrades can take lot of time and dedication; we at BlastAsia provides you support and maintenance service to take care of that and more, like improving functionality, incorporating new industry standards and access to our technology experts in our technology management group.
Our support and maintenance service is flexible just like our other service offerings, as per the complexities and needs of the project. From a need as small as allocating certain fixed number of hours for product or software maintenance per month, to a dedicated team working on your software maintenance and support for the entire contract period.
Product Upgrade
Debugging
To evolve with new business requirements, the minor upgrade service of BlastAsia provides day to day product support required once a product has been released. This support can include minor upgrades which does not change the underlying business logic for the product.
With evolving business needs a product has to constantly evolve and this results in new features, which might need testing to avoid bugs and remove existing bugs which incurred accidently.
Our Product Maintenance and Support includes:
Direct Consultation from our in-house technology gurus in our Technology Management Group. Customized support as per the requirement of the product or client's needs. Flexible communication options such as tele-conference or interaction with client at our office. Timely scrum based project deliverables every 15 days with visible results or outputs.
Benefits from our Maintenance and Support services:
Flexibility to increase or decrease team size as per your requirements. Flexibility to choose from our various engagement models in terms of period and blocks of hours. In-house technical consultation, R&D options availability.
To support our mission to provide highest ease of use for products, we have an in-house graphics department dedicated to all the aspects of graphics designing starting from editing image, skinning, document designing, web designing, logo and so on. We believe a great graphics design can improve your image and strengthen your brand/product, make your product stand out among your competitors and above all bring in better business.
Documentation of the functionalities of the product/software, glossary of terms used across the software and for better understanding of the system we believe in thorough user manual documentation. Just like how our projects are verified by Quality control department before release, our user manual documentation are checked for quality conformance by the Quality Assurance department to ensure that the technical writer has followed the best practices for the documentation.
Support and Maintenance
Direct Consultation from our in-house technology gurus in our Technology Management
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